Terms of Use

About
This website is operated by Angels touch of Health, a brand conceptualized, owned and operated by Ms. Angellina Arenja. Throughout the site, the terms “we”, “us” and “our” refer to Angels’ touch of Health. Angels’ touch of Health offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service/(s)” and agree to be bound by the following terms and conditions (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools which are added to the current store shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and Services to you. The terms and conditions of our host shall apply to you, and we are not responsible for their actions. Their policies can be found on their website.


Section 1 - Terms of Use (‘Terms”)
Please read these Terms carefully before making any purchase from our website. These Terms are incorporated by reference to the Privacy Policy - www.angelstouchofhealth.com

 

a.    Revision of terms
We reserve the right to change these Terms on a going-forward basis at any time, effective as of posting. Please check these Terms periodically for changes. We are not responsible to notify these changes via prior notice. However, if a change to these Terms materially modifies your rights or obligations, you may be required to accept the modified Terms in order to continue to use the Service. If there is no response from you with respect to the acceptance of new terms of use within the given time, then it will be deemed that you have accepted the same. Disputes arising under these Terms will be resolved in accordance with the version of these Terms that was in effect at the time the dispute arose - not responsible to give them any prior notice of any changes

b.    Eligibility
Use of the Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e., under the age of 18 years, you may use the Platform only with the involvement of a parent or guardian.

Section 2 – Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to intellectual property laws).

You must not transmit any worms or viruses or any code of a destructive nature. 

A breach or violation of any of the Terms will result in an immediate termination of your Services.

By agreeing to these Terms of Service, you voluntarily give to us your personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site. 

We use Cookies to help tailor our website to your needs, to deliver a better, more personalised service, and to remember certain choices you’ve made so you don’t have to re-enter them. Please note, by disabling Cookies you may not be able to take full advantage of the website.

 

COOKIE    TYPE    DURATION    DESCRIPTION
Cookie Compliance    Persistent    1 year    Remembers if you clicked the accept button in the Cookie information bar at the top of your browser.

Google Analytics and Google Tag Manager    Persistent    1 year    To help us improve our site and to better understand how people use our site, we use Google Analytics. Most websites use an analytics program. The collected data is anonymous, it does not identify you as an individual in any way. IT helps us identify how many people visit our site, which country they are from, how many pages they visited, how fast our site loaded, and so on.

By agreeing to these Terms of Service, you agree to make the payment via Razorpay or PayU payment gateway for the Services availed through our website.

The website is secured using https://wix.com/website-security.

Section 3 – General Conditions
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us. 

 

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

Section 4 – Modification of the Service and the prices 
Prices for our products are subject to change without notice. 
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

Section 5 - Products or Services
Certain products might be limited in quantities and are subject to return or exchange only according to our return policy. 

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. 

We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited. For any queries related to the expiry, maintenance and the storage of the product kindly refer to the product description or the product page on the website.

 

Section 6 – Accuracy of Billing and Account information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
The Applicant agrees, understands and confirms that his/ her personal data including without limitation details relating to debit card/ credit card/net banking transmitted over the internet may be susceptible to misuse, hacking, theft and/ or fraud and that we have no control over such matters. Your payment information is subject to the third-party terms and conditions set by the payment gateway we use, that is, Razorpay or PayU.

 

Section 7 – User comments, feedback and other submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments, your pictures, your social media links, or name etc. that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms. If such comments are brought to our notice, our team shall analyze these comments and ensure that we remove the same, if found violative of extant law.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you.


Section 8 – Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.

 

Section 9 – Errors, omissions and inaccuracies
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is incorrect, at any time without prior notice (including after you have submitted your order). 
We undertake no obligation to update, amend or clarify information on the website including pricing information, except as required by law.

 

Section 10 – Prohibited uses
In addition to other prohibitions as set forth in the Terms , you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to collect or track the personal information of others; (g) to spam, phish, pharm, pretext, spider, crawl, or scrape; or (h) for any obscene or immoral purpose. We reserve the right to terminate your use of the website and your account for violating any of the prohibited uses. It is solely on the owner’s discretion and no waiver or reasons shall be provided whatsoever.

 

Section 11 – Disclaimer of warranties and limitation of liability
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. 
You agree that we may remove the product for indefinite periods of time or stop the outsourcing of the product at any time, without notice to you. 
The products delivered to you through the website are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 
In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the website or any products procured using the website, or for any other claim related in any way to your use of any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the website or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

Section 12 – Shipping Policy 
Shipping charges are applicable on all orders. Please allow us 24-48 hours to process your order. We currently ship products only within India. We ensure that we deliver your order as soon as possible and depending on the location and the courier partner standard delivery time it may take around 4-10 working days for the product to ship our and reach to you depending on the product, raw material and / or packing material availability. The masks and / or make to order products might take a longer period of time nearabout 4-10 days to ship them from our warehouse. We shall notify you via email if the delivery time goes beyond 4-10 days. Bulk orders might take some time to process, for more clarifications and details you can drop us a mail at – sales@angelstouchofhealth.com. Cancellation of orders or changing the shipping address / preference might affect the delivery time. Such changes to shipping address or any other preferences may be entertained by us, at our discretion, and only before the product is shipped to you. Once the product is shipped, we shall not be able to make any changes. 
You might be responsible for paying the shipping charges in case you wish to return the product. Shipping costs are non-refundable. 

 

Section 13 – Returns and Refunds
Due to the current pandemic, we do not offer a refund / return or an exchange policy. If the products arrived to you are damaged, kindly write to us on sales@angelstouchofhealth.com and also append the images and the videos of the product, we will send a free replacement from our end. Damaged products can be exchanged, however it will not refundable. Size chart for every product shall be mentioned in the description box, and the brand wouldn’t be liable to exchange the products which already have a specific size chart.
Safety apparels shall not be exchanged in any case whatsoever.

 

Section 14 – Indemnification 
You agree to indemnify, defend and hold us and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. 

 

Section 15 – Severability 
In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

Section 16 – Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our website, or when you cease using our site. 
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.


Section 17 – Waiver 
If you breach these Terms, we take no action and we will still be entitled to use our rights and remedies in any order situation where you breach these conditions.

 

Section 18 – Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. 
These Terms and any policies or operating rules posted by us on this site or in respect to the website constitutes the entire agreement and understanding between you and us and govern your use of the website, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms). 
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

 

Section 19 – Governing Law
These Terms and any separate agreements whereby we provide you the products shall be governed by and construed in accordance with the laws of India.

 

Section 20 – Changes to the Terms
You can review the most current version of the Terms at any time at this page. 
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms constitutes acceptance of those changes.

 

Section 21 – Contact Information & Grievance Officer
Questions about the Terms should be sent to us at sales@angelstouchofhealth.com